How VoIP saves your business money.

Is your business still using a plain old telephone system (POTS)? There’s a better option. Don’t settle for POTS when you can enjoy the many benefits of a Voice over Internet Protocol (VoIP) phone system. Substantial cost savings is one reason to move to online voice communications. Voice over Internet Protocol (VoIP) sounds fancy, but it is not only for very important people. This easy-to-use technology lets businesses of any size enjoy enterprise-level phone services. Along with VoIP’s cost savings, added benefits include mobility, flexibility, and scalability.

What is VoIP?

Traditional telephone communications send analog signals through wires. VoIP translates communications into digital packets sent and received over the internet. A broadband connection is essential to VoIP.

A business will need to choose between an on-premises VoIP system or a cloud-based solution. An on-premises solution is a lot like having a traditional phone system. The business houses the hardware, IP phones, and other necessary equipment on-site. You’ll be responsible for setting up, maintaining, and securing that technology.

Businesses with little change to their communication needs may prefer the on-premises version. A bigger upfront investment is necessary, but they may save money in the long run.

With VoIP hosted in the cloud, a business can reduce investments in hardware. The phone system is hosted on a server accessible for remote operations via the internet. A VoIP service partner takes on upkeep, maintenance, and security. The provider takes on all the risk and work of providing a service that is always up to date and secure.

Cost Savings with VoIP

Setting up and maintaining traditional communications infrastructure can be costly – time- and labor-intensive. VoIP lets a business reduce and consolidate its infrastructure. This has many budget benefits:

• Internal calling is free with VoIP.

• Long-distance charges are minimal, and users make international calls for mere cents.

• Streamlining voice, data, and broadband services with one provider can lead to savings.

• Cloud-based VoIP requires no hardware (other than the handset), and there’s no on-site equipment to maintain or upgrade.

VoIP also scales easily. Your business may have started out with just two people, but now you have 40. With a POTS, making Moves, Adds and Changes (MACs) requires a visit from the phone company. Yet many VoIP providers give access to a Web-based portal. Authorized managers can configure users anywhere with a few simple clicks.

One more cost benefit? A cloud service provider typically charges a monthly flat fee. They base the fee on actual number of lines and the services, so you’re not wasting money on lines you don’t use. And a consistent subscription fee is easier to budget around.

Added VoIP Advantages

Generations of workers today boggle at the idea of a phone attached by cord to the wall. All they know is mobile. And the next generation has never been offline. The competitive business today needs to offer mobility and flexibility. Don’t worry, it’s not necessary for the people you are calling to also have VoIP. The digital packet from your end is translated into data or analog for the recipient, if needed. 

Additionally, enterprise-grade features phone companies charge for are typically included with VoIP. They offer users all kinds of tools to streamline communications and enhance productivity:

• call screening

• call forwarding

• auto-attendant

• hold music

• voicemail transcription

• conference call hosting

• call monitoring

• call recording 

Sturdy and reliable VoIP capabilities are accessed via a mobile app. Staff can use their business phone number from anywhere, even if they are in another country. That’s more flexible than having to sit at an office desk.

Plus, with VoIP apps, staff can use business phone services on their own smartphones. They can make and receive calls from laptops or desktop computers, too, which adds to cost savings.

Don’t worry, it’s not necessary for the people you are calling to also have VoIP. The digital packet from your end is translated into data or analog for the recipient, if needed.

Additionally, enterprise-grade features phone companies charge for are typically included with VoIP. They offer users all kinds of tools to streamline communications and enhance productivity:

• call screening

• call forwarding

• auto-attendant

• hold music

• voicemail transcription

• conference call hosting

• call monitoring

• call recording

These tools can help ensure compliance, better train employees, and identify security threats, and they are all available with point-and-click simplicity, since VoIP communication is digital. The business gains business analytics and reporting. Integration with customer relationship management (CRM) software is useful, as well. Additionally, enterprise-grade features phone companies charge for are typically included with VoIP.

The best business VoIP providers

Now that so many people are working from home, keeping your business’ voice communications organized and centralized can be tricky. Fortunately, that’s where cloud-served voice over IP (VoIP) providers can shine. With cloud VoIP (sometimes called a cloud PBX system), you can move direct extensions to new geographical locations simply by clicking a mouse. Devices can also change with similar ease either with a software download or simply by re-configuring call forwarding. With many of these systems also adding a wide variety of team collaboration features, cloud VoIP is probably the best investment a business can make.

With a cloud voice over IP (VoIP) service your business communications stay centrally managed even if your employees are working from home or using different devices. We test top players to help you find the right solution.

From 3CX –  PBX. Video Conferencing. Live Chat.

Can your employees work productively from anywhere using voice apps on their smartphones? Conduct remote business meetings via web conferencing without requiring apps? Service customer requests via website live chat?

With 3CX PBX they can do this and much more. The freedom of choice doesn’t end there, with 3CX you can choose to deploy on-premise on Windows or Linux, in your private cloud account or opt for 3CX to host your PBX for you. Whatever your preference, you are guaranteed a hassle-free PBX that requires minimum management.

Easy Installation & Management.

Are you looking to replace your company’s outdated phones? Partner with Zakii and stop worrying about management and installation. Through a modern, intuitive management console you can: 

• Create, edit and delete extensions and direct inward dialing numbers.

• Upgrade IP Phone firmware

• Reprovision and reboot IP Phones remotely

• Import or delete all contacts at once

• Perform server-side CRM integrations

Deploy On-premise or in the Cloud: The Choice is Yours.

With Zakini, the deployment of your PBX is straightforward and flexible. You can choose to run it in the cloud (in your cloud account) or on-premise and keep complete control of your data. 

• Security & Backup

When it comes to VoIP security, Zakini sets the standard with inbuilt security solutions that have been developed to protect your phone system from attacks.  

• Increased secure web server configuration

• Automatic detection and blacklisting

• Voice traffic is encrypted via SRTP

• Automatic Failover for instant backup

• Encryption between browser and the website ensured via HTTPS

• Limit access to the management console based on IP

• Slash Costs

By using one of our phone solutions, your ongoing telco cost savings will be reduced significantly and so will the cost of buying, expanding and maintaining your phones.

• Decrease your Phone Bill by up to 80%

• Licensing based on number of simultaneous calls and not extensions

• Avoid per extension licensing and pay per PBX instead

• Make free inter-office calls and branch calls

• Use prominent SIP trunks to reduce outbound call charges

• Reduce travel expenses with integrated web conferencing

• Eliminate 800 number phone bills with WebRTC integration 

• Use International DIDs and IP Telephony so customers can call in at competitive rates

• Apps & Features.

You can take your extension wherever you go. With apps for Android and iOS, softphone for Windows, WebRTC softphone and clientless web conferencing, you are guaranteed to be kept in the loop, always and everywhere. Customers can instantly reach you directly from your website with the live chat and talk plugin. Download the app on your Android / IOS Device.

• Use your extension from anywhere

• Benefit from free VoIP calls with your smartphone

• Save battery life with “PUSH” notifications

• Benefit from integrated features such web conferencing, instant messaging.

• Work remotely from anywhere 

• Easily view the status of your colleagues 

• Use the Receptionist view to administer calls,

• Launch calls directly from your CRM; integrate with MS Exchange, Microsoft Outlook or Internal Phonebook

• Automatically obtain reports on customer and agent activities

• Make calls straight from the browser

• Integrated WebRTC technology resulting in reduced bandwidth usage

• Web Client extension for Chrome and Edge

• Allow customers to chat, call or meet with you directly from your website

• Real-time communication from your website integrated with your PBX

• Easy to configure in a few simple steps

• Integrated Videoconferencing

• Free for up to 250 participants

• Unlimited users regardless of edition

• Initiate a conference with one single click 

• Dial-in to meetings by phone

• Remote control assistance for quick & easy troubleshooting – plugin/extension free screen sharing

• Pre-upload PDFs before meetings

Conclusion

 If you’ve ever been on Skype, you’ve experienced VoIP. Yet, a VoIP business phone system offers much more. VoIP phone business systems streamline processes, promote collaboration, and speed up growth. Your business will see budget benefits while providing technology to keep people productive.

Want to learn more about VoIP? Partner with a managed services provider. We’ll treat you like the VIP you are.